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Orders, Shipping & Returns
Do you offer Cash on Delivery (COD)?
No, RUBHRU currently accepts prepaid orders only for a smooth and secure shopping experience.
How long does delivery take?
Orders are usually delivered within 5–8 business days depending on your location.
Can I return or exchange my order?
Returns or exchanges are only accepted if an unboxing video is provided without any cuts or pauses. Without a proper opening video, return requests will not be accepted.
How can I track my order?
Once your order is shipped, tracking details will be shared with you through email or WhatsApp.
What should I do if I receive a damaged product?
Please contact us within 24 hours of delivery with clear images and an unboxing video for assistance.
Products & Brand Information
What type of products does RUBHRU offer?
RUBHRU offers modern fashion jewelry and trendy accessories designed for everyday styling.
Is your jewelry suitable for daily wear?
Yes, our collection is curated to be stylish, lightweight, and comfortable for everyday use.
How should I take care of my jewelry?
Keep your jewelry away from water, perfumes, and harsh chemicals. Store it in a dry place after use.
Are the product images real?
Yes, we try our best to display products as accurately as possible. Slight color variations may occur due to lighting and screen settings.
Is RUBHRU an online-only brand?
Yes, RUBHRU is currently an online-based fashion jewelry brand created and managed by two student founders. ✨